CRM eXchange Resources

Have you seen or read something you think may be of interest?
Email your suggestions to Mike Gatti.

Suggested Websites

• The National Retail Federation – www.nrf.com
• Retail Marketing Society – www.retailmarketingsociety.org
• Marketing Leadership Council – https://www.mlc.executiveboard.com
• Retail Marketing Institute – www.retailmarketinginstitute.com
• “Customer Think” (Formerly CRM Guru) www.customerthink.com
• “Peppers & Rogers Group” – www.onetoone.com
• Colloquy – “The Voice of Loyalty Marketing” – www.colloquy.com
• CRM Forum – The largest library of CRM related documents, presentations and white papers: www.CRMindustry.com
• Destination CRM – in affiliation with CRM magazine www.destinationCRM.com
• Search CRM – resources, articles, discussions, editorials, news, etc. http://searchcrm.techtarget.com

Email Newsletters

• “Gems from Johnson” from Claude Johnson Associates.
  Email: Claude@claudejassociates.com.

Brochure

More information can be found in our CRMx brochure.